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Shipping & Delivery Policy

Effective Date: October 12, 2026

Thank you for shopping with vhciu.shop. We are dedicated to providing transparent and dependable shipping services so you can easily track your order progress, delivery schedules, and fulfillment steps. Please review our complete logistics overview below.

  1. Delivery Summary: Destinations, Timelines, & Costs

  • Delivery Regions: We dispatch orders to the Czech Republic and other supported international locations.

  • Fulfillment Method: All purchases are shipped securely via professional courier services. We operate strictly on a Cash on Delivery (COD) basis, meaning no upfront online payment is necessary; you inspect the package upon arrival and hand the cash payment directly to the courier, with zero hidden fees or extra surcharges for rejections and returns.

  • Delivery Schedule:

    • Processing & Handling: 1 to 3 business days for order verification and packaging.

    • Transit Duration: 7 to 15 business days for delivery from dispatch to your door.

    • Total Delivery Window: Approximately 8 to 18 business days from the moment your order is placed.

  • Shipping Fees: Standard shipping is complimentary across all supported regions, with no hidden delivery costs.

  1. Order Processing & Dispatch Schedule

  • Orders are queued for preparation immediately following confirmation of your shipping details.

  • Warehouse handling takes between 1 to 3 business days (excluding weekends and official holidays).

  • Once dispatched, tracking details will be provided so you can monitor your parcel's progress through the carrier network.

  1. Payment Terms & Cash on Delivery (COD) Workflow

  • Exclusive COD Model: We do not accept advance online payments, credit cards, or digital wallets.

  • Inspection & Payment: Upon delivery, you can inspect your parcel before paying the courier directly in cash. Refusing or returning a shipment incurs zero hidden penalties or administrative costs.

  1. Returns & Refunds (14-Day Guarantee)

  • You retain the right to request a return and refund within 14 calendar days starting from the date of physical delivery.

  • If you choose not to keep the product after reviewing it, please accept the package, complete the cash handover with the courier, and reach out to our support team to organize your authorized return.

  1. Transit Delays & External Factors

  • While we work hard to ensure deliveries arrive within the expected 8–18 business day window, shipping durations can occasionally be impacted by severe weather, high-volume seasonal peaks, or regional postal bottlenecks.

  1. Recipient Guidelines

  • To ensure smooth delivery, please ensure your shipping address is accurate, a recipient is available to accept the parcel, and the correct cash payment is prepared for the driver.

  1. Customer Support & Logistics Assistance

  • For any questions regarding your shipment or delivery status, please reach out to our support team:

  • Store Name: vhciu.shop

  • Support Email: e01145983909@gmail.com

  • Delivery Destinations: Czech Republic and other serviceable locations

  • Payment Options: Cash on Delivery (COD) only (no prepayments, inspection before cash payment to courier, completely fee-free rejections and returns)

  • Return Period: 14 days from receipt