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Data Protection & Privacy Policy

Last Updated: October 12, 2026

At vhciu.shop, we safeguard your personal information in full alignment with the General Data Protection Regulation (GDPR) and regional data protection standards.

Information We Gather

  • Personal Details: Your full name, delivery address, phone number, email contact (e01145983909@gmail.com), and customer service records.

  • Payment & Transaction Framework: Since we utilize an exclusive Cash on Delivery (COD) mechanism, no online payments are processed upfront; you inspect your package upon arrival, pay the courier directly in cash, and experience zero hidden fees for order refusals or returns. For approved returns within the 14-day window, necessary banking details may be requested solely to facilitate your refund.

  • Automated Collection: Technical identifiers such as browser type, IP address, session timestamps, and site interaction cookies.

Processing Objectives and Legal Bases
Your information is processed to:

  • Prepare and process orders efficiently within a 1–3 day timeframe;

  • Coordinate international deliveries to the Czech Republic and other serviceable locations, taking 7–15 days in transit;

  • Manage Cash on Delivery (COD) collection services;

  • Oversee 14-day return requests and refund verifications;

  • Ensure regulatory compliance, accounting accuracy, and fraud prevention.

Cookie Management
We deploy functional and analytical cookies to maintain your shopping session and improve site performance. Browser configurations can be adjusted to manage cookie preferences at any time.

Information Sharing and Disclosure
We do not trade or sell personal data. Necessary sharing is strictly restricted to compliant partners:

  • Delivery carriers and postal providers for shipping and COD handling;

  • Financial entities for processing approved refunds;

  • Secure web hosting and technical infrastructure providers;

  • Legal or regulatory entities when mandated by law.

Security Safeguards and Data Retention

  • Security Measures: Advanced encryption standards and secure server controls protect your data against unauthorized access.

  • Retention Period: Information is maintained throughout the fulfillment cycle, the 14-day return period, and any applicable legal holding durations, after which it is securely deleted or anonymized.

Your GDPR Privacy Rights
Under European privacy laws, you maintain the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability.

Contact Information & Privacy Support
For privacy inquiries or to exercise your rights, get in touch with our team:

  • Store Name: vhciu.shop

  • Support Email: e01145983909@gmail.com

  • Delivery Destinations: Czech Republic and other supported regions

  • Payment Options: Cash on Delivery (COD) only (no prepayments, inspection before cash payment to courier, completely fee-free rejections and returns)

  • Return Period: 14 days from receipt